CPO as a Service for Tech Scaleups
Your trusted partner and strategic advisor in scaling your business exponentially.
Fast-growing tech startups with a product leadership gap encounter issues like disengaged product teams, slow product development, a lack of strategic direction, reduced innovation and missed revenue targets. I provide CPO as a Service, in a fully-embedded and advisory model, to fill the leadership gap, address your time-sensitive initiatives and alleviate your immediate pains during the transition, crisis or rapid growth. I take a hands-on approach to problem-solving by utilising the CPO playbook built over two decades in over a dozen interim CPO and 100+ advisory roles in several industries.
Hire a CPO for
Crisis Aversion
-
By leading and aligning teams, providing direction and streamlining efforts while minimising disruption as much as possible.
-
By providing strategic direction, mentorship, and operational support to maintain continuity and momentum, as hiring a CPO can take a long time.
-
By identifying the root cause, gaps and deficiencies, providing support and addressing the issues head-on by making strategic adjustments.
Change Management
-
Leading org design and restructuring by revisiting vision, strategy, business and customer needs, and by streamlining people, products and processes when downsizing or expanding.
-
By managing cultural aspects of the M&A and leading org design by identifying essential roles and aligning product strategies, roadmaps and product portfolios.
-
Validating and executing an immediate strategic opportunity at hand by ring-fencing a small product team without disturbing existing product teams, and managing change afterwards to make it part of the product portfolio.
Scaling your Business
-
By working closely with the CEO or Product Co-founder to take full or shared ownership of the product management function and supporting with vision, strategy, communication, documentation and team, stakeholders and Board management.
-
By identifying, validating and executing revenue growth and market expansion opportunities to go beyond the initial P/MF.
-
Increasing the maturity of the Product Org by filling the skills gap, establishing missions and KPIs, streamlining roles and responsibilities, improving processes, fostering innovation and building a strong customer-centric culture.
-
By mentoring and collaborating with your current product leaders to upskill them and improve their effectiveness.
Outcomes
An overview of the results and outcomes you can expect after hiring me as your interim/fractional Chief Product Officer (CPO).
1. Product Vision & Strategy
A compelling Product Vision and Product Strategy informed by a deep understanding of customer needs and market dynamics.
2. People Management
Strong leadership, attracting and retaining the best talent, and designing the Product Org to execute the product strategy and vision efficiently and effectively.
3. Customer Experience
Ensuring the product offers an intuitive and engaging experience by leveraging customer insights and behavioural data.
4. Product Performance
Overseeing product development, achieving and maintaining the Product/Market Fit and hitting core KPIs like acquisition and retention.
5. Business Performance
Driving the company's financial performance by making decisions and driving initiatives to grow revenue and profitability.
6. Product Culture
Building a high-performing Product Org, shaping culture and making the organisation product-led, i.e. fostering a customer-centric mindset delivering value to customers via product.
7. Product Marketing
Improving product positioning in the market via messaging, branding and pricing, and driving go-to-market strategies using a combination of sales-led and product-led growth.
8. Collaboration and Org Alignment
Facilitating cross-functional collaboration between the departments, esp. Product, Design, Research and Tech, and aligning the whole organisation around vision, strategy and roadmap, fostering a shared understanding and commitment to the company’s success.
Solutions
Pre-packaged services with battle-tested methodologies, frameworks and ready-to-use content for faster, exceptional results. The solutions are always bespoke in the context of your organisation’s unique needs.
Product/Market Fit
Assessing P/MF for your company and helping you achieve it by following a hypothesis-driven process to tighten up each aspect of P/MF, like customer segments, acquisition channels, and product features.
All of these solutions take 6-12 months to execute. In some cases, starting with 1-2 weeks of exploratory workshops for diagnosis and assessments before committing is recommended.
Product Strategy
Formulating and integrating an evidence-based product strategy within your organisation and providing a strategic decision-making framework to product and business leaders.
B2B Service to Product Business Transition
Scaling and transforming your tech-enabled B2B service business to a product-centric business by building a self-serve product. Result: Higher revenue and valuation.